Cookie Policy

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. Cherry Lane Garden Centres uses cookies to keep track of what you have in your basket and to remember you when you return to our site. If you are shopping at www.cherry-lane.co.uk you need to have all cookies enabled, although you can still browse the site without them. 

How this website uses Cookies

On 26th May 2012, an EU directive was imposed by the UK's Information Commissioner's Office (ICO), with a view to protecting the privacy of internet users. This law states that websites need to provide a clear and comprehensive guide to the use of Cookies. Cookies are small text files placed on your computer, in this case by Cherry Lane Garden Centres, that help organise and store browsing information. This website uses nine Cookies which are detailed below:-

Cookie

Owner

Use

session-id QD Stores the id of the current users session.
user-number QD Stores the users id when the 'Stay logged in' option is ticked during logon.
username QD Store the users email address when the 'Remember username' option is ticked during login.
ipos-recent QD Stores a list of recently viewed products/categories.
product-view QD Stores whether the user has selected the 'Grid' or 'List' view option on product pages.
results-per-page QD Stores how many results per page to display on product pages.
sorting QD Stores the chosen sorting order on product pages.
post-code QD Stores the entered Post Code when checking Click and Collect stock availability.
max-miles QD Stores the select 'Maximum Miles' option when checking Click and Collect stock availability.
__utma Google Analytics Used to distinguish users and sessions.
__utmb Google Analytics Used to determine new sessions/visits.
__utmz Google Analytics Stores the traffic source or campaign that explains how a user reaches our site.
__utmv Google Analytics Used to store visitor-level custom variable data.

 

We have implemented Google Analytics Demographics and Interest Reporting. You can opt-out of this tracking using Ads Settings. Additionally, The Google Analytics Opt-out Browser Add-on provides website visitors with the ability to prevent their data from being used by Google Analytics.

 

We assume that by accessing this website, you accept the way that we use cookies.  However, if you have any reason for concern, you can contact us here. 

Privacy Policy or CUSTOMER PRIVACY STATEMENT

Cherry Lane Garden Centres uses the information supplied by you through the ordering/registration page to process and fulfil your order. We may also use it to tell you about changes to our services, inform you of special offers and new product offerings that we think may be of interest to you. If you do not wish to receive this information from us in the future please uncheck the box on the order form. If you purchase an extended warranty, your details will be passed to Cherry Lane Garden Centres for the purpose of administering the warranty. Unless the law requires it this information will not be supplied to any other third party. Should you have any questions you wish to ask concerning your privacy please contact us.

Privacy Agreement

Our policy is to respect the privacy of our customers at all times. We are registered under the UK Data Protection Act and comply with the terms. Information is collected lawfully and in accordance with the Data Protection Act 1998. We store name, address and credit card details. We do not store the three digit security card from the rear of the card. The credit card details are stored electronically in a secure environment.

Automatic Information

Data about your activity while visiting our website is automatically provided to Cherry Lane Garden Centres when you enter the site. It is used by us, in non-personally-identifiable form for internal purposes such as analyzing how our customers shop and what types of merchandise they find most interesting. E-mail addresses and other personally identifying data is known only when voluntarily submitted or posted to us. Cherry Lane Garden Centres uses personally identifying data, which you provide to us, to tell you about carefully screened products we feel may be of interest to you. If, at any point, you no longer wish to receive communications from Cherry Lane Garden Centres please forward such request to us at enquiries@cherry-lane.co.uk

In addition, we will use your e-mail address and other personally identifying information to respond to you when you make contact with Cherry Lane Garden Centres. We respond to e-mail from visitors who have contacted us for specific purposes such as making a product inquiry. We may also use the shipping and payment addresses of our customers to send them communications from other QD Group Trading companies or similar direct mailings. If you have any questions regarding our privacy and security policy, please contact us by e-mail at enquiries@cherry-lane.co.uk.



Remarketing Policy

Cherry Lane Garden Centres uses a remarketing cookie on our website – this allows us to collate lists of visitors who have visited our website, and show tailored, targeted adverts to them at a later date.

Our remarketing activities are limited to the Google Display Network – a network of websites and blogs throughout the Internet. Cherry Lane Garden Centres may show adverts about our products to you if you have previously visited our website and are viewing a website that is part of the Google Display network.

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Cherry Lane Garden Centres website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You may opt out of the remarketing cookie by visiting your Google’s Ad Settings, usually reachable through the following link: http://www.google.com/settings/.

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